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 Terms and Conditions
- Shipping:
See Shipping section for details.
- Payment methods and currencies:
All prices displayed in US dollars. Payment methods accepted: Visa, Mastercard. Bank and merchant charges will appear on your statement as Star Quest.
- Backorders, Cancellations & Returns:
Stock quantities in our database are updated in real time; however you would be notified within 48 hours in the event of an unforseen backorder. If you wish to cancel your order, contact us within 48 hours. If you are not satisfied with a product after receiving it, contact us for return shipping address and mail in original condition within 5 days for book price refund. Please note that shipping costs are non-refundable.
- Privacy:
Of the information we collect from your visit to Star Quest Publishing, we store only the following: The IP address from which you access the Internet, the date and time, the Internet address of the Web site from which you linked directly to our site, the name of the file or the words you searched, and the browser used to access our site. This information is used to measure the number of visitors to the various sections of our site and identify system performance or problem areas. We also use this information to help us expand the coverage of the sites and to make the site more useful. Cookies: A "cookie" is a small file that a Web site transfers to your computer's hard disk allowing our server to "remember" specific information about your session. While visiting our site you may occasionally encounter a Web page that employs cookies to make it easier to use the dynamic features of these Web pages, use "session" cookies for certain functions. The cookie and the information about your session will be destroyed automatically shortly after you close your browser-it is not permanently stored on your computer. You can set your browser to disable cookies or prompt you before a cookie is accepted. If you do not want to receive cookies, you will still be able to view the website but will be unable to use cookie-dependent features. Personally provided information: If you choose to provide us with personal information by sending an email, or by filling out a registration form with your personal information and submitting it through our website, we use that information to respond to your message and to help us provide you with information or material that you request. We do not give, share, sell, or transfer any personal information to a third party.
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